Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes. We are a licensed residential real estate brokerage with experience since 2010, operating to industry standards and local regulations to protect owners' investments and ensure compliant, professional service. -
Can I reach you after hours?
Yes. We provide an emergency contact line for urgent maintenance and safety issues. Routine questions and non-urgent requests are handled during normal business hours with the same timely, respectful attention we give all residents and owners. -
Can you put the money directly into my account?
Yes. We offer direct deposit for owner disbursements so rental income is transferred reliably and on a regular schedule. Paper checks are available on request. -
Do I get to see the lease or sign it?
You can review the lease before it's finalized. We handle lease execution and tenant communication on your behalf. Our process is owner-first and transparent so you always know what's in the agreement. -
Do you sell real estate too?
Yes, we do sell real estate and would be happy to assist you with the sale or purchase of your residential property. -
How and when do I get my checks?
Owner disbursements are processed on a monthly basis—after rent is collected and expenses or repairs are reconciled. Direct deposit is standard for speed and consistency; mailed checks can be arranged if preferred. -
How is rent collection handled?
We offer multiple payment options, including secure online payments and traditional methods, backed by clear lease terms and consistent late-fee policies. Our approach focuses on reliable cash flow for owners while maintaining fair, respectful tenant communication. -
How long of a lease do you sign?
Standard leases are usually 12 months, but lease length is flexible to match owner goals and market conditions. Shorter or longer terms can be considered when appropriate to maximize occupancy and asset value. -
How much security deposit do you charge the tenant?
Security deposits follow local laws and market norms. Typical amounts depend on rent level, property type, and tenant qualifications; we recommend deposits that protect the asset while remaining competitive for quality applicants. -
How soon can you start managing my property?
We can begin as soon as management agreements are signed and the property is ready for leasing. Our onboarding includes an initial inspection, account setup, and a marketing plan to minimize vacancy and get the home tenant-ready quickly. -
What type of properties do you manage?
We specialize in single-family homes, condos, and multi-family properties. -
What type of reports do I get and how often?
Owners receive regular financial statements and activity reports monthly—including rent collection, expenses, maintenance summaries, and vacancy updates. Additional or custom reports are available to match your preferences and investment goals. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated trust or escrow account in accordance with state and local laws. We handle deposit accounting and return procedures transparently and in compliance with applicable regulations.

